Are you marketing your salon effectively?

30 May 2013

Written by Alice Smithson

We don’t have to tell you that the spa and salon industry is a very competitive, largely populated one, so you need to do what you can in order to stand out from your rivals. Marketing is a great way to improve the brand awareness and brand loyalty of your business, but attempting to sell your services more effectively can sometimes feel like a hit and miss affair. So what do you need to consider when marketing your spa or salon? What tricks and techniques will prove to be the most successful means of reaching your customers? This short guide should help you to market your business as effectively as possible this year, allowing your spa or salon to expand and ensuring that you reach your targets in future.

Communication and inclusion

Ask any marketing expert and they’ll tell you that effective marketing is all about communication. The more you communicate with your customers and include them in your business, the more likely they’ll be to use your services again in future. Take every opportunity you can to reach out to your customers and let them know that they’re appreciated – but be warned, spamming them with sales messages and calls-to-action is not likely to endear you to them at all…


Chances are good that you’re already marketing your business in one way or another, but are you really getting the best return on that investment? A cost-effective marketing solution will be one with low overheads that also conspires to make your salon more profitable. If you’re spending a lot of time and money on marketing your spa or salon but have failedto notice any tangible benefits, it’s time to reconsider whether it’s worth your while.


There’s more than one way to skin a cat and there’s more than one way to market a salon. Traditional advertising can be expensive, while online marketing isn’t always that effective. It’s worth considering alternative means of getting your company noticed, like social media marketing and automatic text marketing.


Audiences are notoriously changeable, and the spa and salon industry is subject to so many different trends that there’s no way a single marketing strategy will be able to service you indefinitely. It’s important that your marketing activities are adaptable enough to keep up with the changing face of the salon industry, as well as flexible enough to react to the whims of your customers. You need to have the awareness to notice when something working and the wherewithal to change it there and then.

As you can see, successfully marketing your spa or salon is often easier said than done. Marketing is a difficult skill to get right and it can sometimes be fraught with peril, but the rewards for successful practitioners are considerable. High-quality salon management software can help you to keep on top of your marketing activities wherever you are, as well as allowing you to reach out to your clients and customers in ways you may not even have considered. If you’re looking to expand your business and take your salon to new and exciting places this year, take a look at some of the salon management products available on the i-Salon website.