Lockdown 2.0 is here for most us and the team here at iSalon remain prepared, ready and committed to help support you through it. So much so, the team are currently calling out to all our clients to share what we have done and to see if there is anything more we can do, so please take time to make yourself available to speak to us we have a lot of you to get round.
We’ve introduced new functionality to help, including a new Covid-19 resource centre in iSalon;
It includes the ability to:
- Send text messages in bulk for cancelling future appointments as a result of lockdown (a charge for texts sent)
- Pay by link – send to clients to get them to pay a deposit or in full to confirm any bookings they make for December
- Ability to set flexible deposit amounts depending on the service
- Email receipts
- Setting up PPE products to add to bills and to track stock use
- Track and Trace Report (in Command Centre)
We are here to ensure that together we get through these latest lockdown restrictions. Together we need to be ready and prepared for when we come out the other side. Clients will once again be desperate for your services and you will need to be prepared to ensure that you maximise your time when the opportunity arises.
Talk to us about on-line bookings, clients want to be able to book themselves in at a time convenient to them and if you don’t have it, now is the time to get onboard. We also have the ability to take flexible deposit amounts or even request they pay by link to ensure they secure their booking and you are not dealing with no-shows.
It is has never been more important to communicate with your clients and simple text messages will keep them up to date and informed as to when your salon will reopen.
Ruby and the support team are standing by to help. We understand that these are difficult and unsettling times for you and your business; and together we will get through this. In order to continue to provide you with the support during this time and in advance of reopening and beyond we need you to continue with your regular payments.
If you need extra support or advice then please contact us via Ruby or on 01522 887200.