Privacy Policy & Cookie Use

Privacy Policy

Gary Jonas Computing Ltd. and its worldwide subsidiaries and affiliates that comprise the Jonas Family of Companies (“Jonas,” “we,” “us,” ”our”) are committed to protecting your privacy. There are various ways that you might interact with Jonas, and the information you provide when doing so allows us to improve our services. By using this website and our related websites (collectively, the “Site”) and by supplying your details to Jonas, you consent to Jonas collecting and processing your information.

Our privacy policy explains:

– What information we collect, and why we collect it;
– How we use that information;
– How we protect that information;
– How you can control your information, including accessing, updating and deleting what we store; and
– How we share information collected.

Compliance

Jonas adheres to Canadian and international statutes and regulations which govern the protection of personal information. In Canada Jonas adheres to the Personal Information and Protection of Electronic Documents Act (“PIPEDA”). In the United States, Jonas adheres to statutes of general application and statutes of specific application such as the Health Insurance Portability and Accountability Act (“HIPPA”) where applicable In Australia, Jonas complies with the Privacy Act, 1988, a federal statute as well as with State and Territory laws pertaining to protection of personal information, including the Health Records Act 2001(VIC) where applicable. In New Zealand, Jonas follows the Privacy Act, 1993. In Europe, Jonas adheres to the Data Protection Act, 1998, the European Union (“EU”) Data Protection (95/46/EC) and ePrivacy (2002/58/ED) Directives (as transposed into national law), the EU Privacy Directive dated May 26, 2012 (regarding cookies and other matters) and registers annually with the Information Commissioner’s Office.

We are registered as a data controller under the Data Protection Act: Registration Number ZA049688.

Information We Collect & Share

We may collect or record basic personal information (e.g., name, e-mail address, mailing address, phone number) which you voluntarily provide through forms on our Site, through electronic mail you send to us, or through other means of communication between you and us.

We only collect personal information of a more sensitive nature (e.g. social security or other governmental ID numbers, credit card details and account numbers) where it is appropriate or necessary for conducting business. This information will be collected, stored, accessed and processed in a secure manner. We may also collect general non-personal information pertaining to users of our sites, including IP addresses, source domain names, specific web pages, length of time spent, and pages accessed. This information is collected, among other things, to aggregate statistical information, facilitate system administration and improve the Site. We recognize and have controls in place to ensure that the privacy of personal information about an identifiable individual used in the course of commercial activity is protected and managed

We also collect, use, and disclose identifiable information about individual contacts for our customers (“Business Contact Information”) in the ordinary course of our business for managing and maintaining customer relationships. In particular, we may obtain the following types of Business Contact Information: name, address, invoice information including bank account information, and order information. Unless otherwise specified or prohibited, we may share information with affiliates, business partners, service providers, subsidiaries or contractors who are required to provide you with services which you have requested from us.

We may also post links to third party websites as a service to you. These third party websites are operated by companies that are outside of our control, and your activities at those third party websites will be governed by the policies and practices of those third parties. We encourage you to review the privacy policies of these third parties before disclosing any information, as we are not responsible for the privacy policies of those websites.

How We Use Information

We use the information we collect to provide you with services which you request and to improve our existing services and the content of our Site. When you contact us, we may keep a record of your communication to help solve any issues that you might be facing. Your information may be retained for a reasonable time for use in future contact with you, or for future improvements to our services. You have the option to opt-out or opt-in for further communications from us.

We may also use or disclose your personal information when we believe, in good faith, that such use or disclosure is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect our rights, property or safety, or the rights, property or safety of our users, or others. We reserve the right to transfer and disclose your information if we become involved in a business divestiture, change of control, sale, merger, or acquisition of all or a part of our business.

In certain cases, we also operate as an information processor for our business customers. Our business customers remain the information controllers with respect to any customer information that they provide to us for our provision of services. We therefore act in accordance with the instructions of such customers regarding the collection, processing, storage, deletion and transfer of customer information, as well as other matters such as the provision of access to and rectification of customer information.

We do not sell our services to children. As such, our Sites are designed for adult user interaction. We do not intentionally collect personally identifiable information from children under the age of 13.

Web User Tracking – Use of Cookies, IP Addresses and Aggregate Information

Cookies are a technology that can be used to help personalize your use of a website. A cookie is an element of information that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or decline at any time. To enable us to assess the effectiveness and usefulness of this Site, and to give you the best user experience, we collect and store information such as pages viewed by you, your domain names and similar information. Our Site makes use of anonymous cookies for the purposes of:

– Completion and support of Site activity;
– Site and system administration;
– Research and development; and
– Anonymous user analysis, user profiling, and decision-making.

An Internet Protocol (“IP”) address is associated with your computer’s connection to the internet. We may use your IP address to help diagnose problems with our server, to administer the Site and to maintain contact with you as you navigate through the Site. Your computer’s IP address also may be used to provide you with information based upon your navigation through the Site.

Aggregate information is used to measure the visitors’ interest in, and use of, various areas of the Site and the various programs that we administer. We will rely upon aggregate information, which is information that does not identify you, such as statistical and navigational information. With this aggregate information, we may undertake statistical and other summary analyses of the visitors’ behaviors and characteristics. Although we may share this aggregate information with third parties, none of this information will allow anyone to identify you, or to determine anything else personal about you.

Collection and Use of Employee Personal Information

We also collect personal information from our employees and from job applicants (human resource data) in connection with administration of our human resources programmes and functions. These programmes and functions include, but are not limited to: job applications and hiring programmes, compensation and benefit programmes, performance appraisals, training, access to our facilities and computer networks, employee profiles, employee directories, human resource recordkeeping, and other employment related purposes.  It is our policy to keep all past and present employee information private from disclosure to third parties. There are certain business related exceptions and they are:

– To comply with municipal, regional, provincial or federal agency requests;
– Inquiries from third parties with a signed authorisation from the employee to release the information, except in situations where limited verbal verifications are acceptable (see below);
– Third parties with which we have contractual agreements to assist in administration of company sponsored benefits.

Prospective employers, government agencies, financial institutions, and residential property managers routinely contact us requesting information on a former or current employee’s work history and salary. All such requests of this type shall be referred to and completed on a confidential basis by the human resources department or payroll department.  For written verification of employment requests, information will be provided on the form only when it is accompanied by an employee’s signed authoris ation to release information. The form will be returned directly to the requesting party and filed as part of the human resources or payroll department’s confidential records.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We use reasonable measures to safeguard personally identifiable information, which measures are appropriate to the type of information maintained, and follows applicable laws regarding the safeguarding of any such information under our control. In addition, in some areas of our Sites, we may use encryption technology to enhance information privacy and help prevent loss, misuse, or alteration of the information under our control. We also employ industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our systems.

No method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. The Internet by its nature is a public forum, and we encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.

Monitoring and Enforcement

We regularly review our compliance with our privacy policy. We also adhere to several self-regulatory frameworks in addition to complying with applicable law. If we receive formal written complaints, we will follow up with the person making the complaint. We work with the appropriate regulatory authorities to resolve any complaints that cannot be resolved directly.

Accessing and Updating Your Personal Information

If you have provided us with your personal information, you may have the right to inspect the information stored by us for accuracy, or may request that the information be removed from our files. We will make a reasonable effort to comply with such requests except where it would require a disproportionate effort (for example developing a new system or changing an existing practice). We may require that you verify your identity before we act on a request to edit or remove your information. Please direct any questions about your information to the Privacy Contact identified below to review any personal information held about you.

Social Media and Online Engagement

We occasionally use a variety of new technologies and social media options to communicate and interact with customers, potential customers, employees and potential employees. These sites and applications include popular social networking and media sites, open source software communities and more. To better engage the public in ongoing dialog, certain of our businesses use certain third-party platforms including, but not limited to, Facebook, Twitter and LinkedIn. Third-Party Websites and Applications (TPWA) are Web-based technologies that are not exclusively operated or controlled by us. When interacting on those websites, you may reveal certain personal information to us or to third parties. Other than when used by our employees for the purpose of responding to a specific message or request, we will not use, share, or retain your personal information.

– The Facebook privacy policy is available at: http://www.facebook.com/policy.php.
– The Twitter privacy policy is available at: http://twitter.com/privacy.
– The LinkedIn privacy policy is available at: http://www.linkedin.com/static?key=privacy_policy.

Changes to this Privacy Policy

We may change this privacy policy from time to time. If this privacy policy changes, the revised privacy policy will be posted at the “Privacy Policy” link on the Site’s home page. In the event that the change is significant or material, we will notify you of such a change by revising the link on the home page to read “Newly Revised Privacy Policy.” Please check the privacy policy frequently. Your continued use of the Site constitutes acceptance of such changes in the privacy policy, except where further steps are required by applicable law. This privacy policy was last updated on the date set out at the end of the policy.

Contacting Us

Questions regarding this privacy policy should be directed to 01522 887205 or info@salonsoftwaresolutions.co.uk

LAST UPDATED: June 2016

Cookie use

This site, like many others, uses cookies to help customise your browsing experience.

What are cookies?

Cookies are small text files that are stored on your computer or mobile device by websites you visit, which contain basic information such as user preferences. For more information visit www.allaboutcookies.org

Why are cookies used?

Cookies are widely used and have multiple uses such as for tracking visitor activity, to help improve the quality of content and website experience, remembering browsing preferences, serving personalised data and displaying essential website features.

Marketers may also use cookies to track the response of advertising campaigns by gathering data obtained through tests to measure the performance of promotional content.

What are the security and privacy issues?

A cookie can only be read by the server that set it, and cannot be executed as code or deliver viruses.
By exploiting websites with faulty server cookie settings it can be possible to intercept data as it’s transferred and as such would be deemed a clear breach of the Data protection act.

Although the majority of cookies are used for legitimate purposes there have been malicious attempts to exploit data security, for which this new cookie law has been introduced.

Use of cookies on this website

We only use cookies for:

– Analytical purposes – measuring visitor behaviour so we can improve our website
– Your preferences – to remember the way you like to view our website

First Party Cookies

These are cookies set by the domain of the website you are visiting.

Google Analytics (Universal)
_ga

The single default cookie for Google Universal Analytics. This sole cookie used by Goole Analytics stores a unique client identifier (Client ID) which is set randomly. This cookie is set to expire after 24 months (2 years) and is refreshed each time you visit our website.

Google Analytics (Classic)
_utma

A Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred.

_utmb

A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.

_utmc

A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.

_utmv

Used for reporting in Google Analytics classifying the visitor.

_utmz

A Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.

woocommerce_cart_hash
woocommerce_items_in_cart

These two cookies store information about the cart/basaket as a whole and help track data changes in WooCommerce. No personal information is stored within this cookie.

wp_woocommerce_session_

This unique user session cookie pairs the user with their cart/basket contents stored on the database. No personal information is stored within this cookie.

WordPress

wp-settings-{time}-[UID]

Serveral WP Settings cookies may be set if you log into the website. The number on the end is your individual user ID from the users database table. This is used to customise your view of admin interface, and possibly also the main site interface.

wordpress_test_cookie
wordpress_
wordpress_logged_in

These WordPress session cookies are created if and when you log into WordPress either as an administrator or contributor to the website.

comment_author
comment_author_email
comment_author_url

If you choose to submit a discussion/comment to our website, you will be asked to provide certain information about yourself including your name, email and website address.

devicePixelRatio

This cookie records your device’s pixel ratio. If your screen resolution is a retina or Hi DPI screen, then the website may choose to serve you higher resolution graphics.

Third Party Cookies

These cookies are set by a domain different to the website you are visiting, such as cookies set by Twitter or Facebook through social buttons on the page.

__utma to __utmz

These cookies are used by Google Analytics to collect information about how visitors use our site, helping us to improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

__unam

Our website uses a widget from ShareThis used to share pages/links from this website across various social networks such as Facebook, Twitter, Google+ etc. The cookie monitors “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only personally identifies you if you have separately signed up for a ShareThis account and given them your consent.

VISITOR_INFO1_LIVE, use_hitbox, s_gl, wide, demographics, FML, dkv, recently_watched_video_id_list, ACTIVITY, PREF

These cookies are used by YouTube, which we use to embed a selection of videos on our website. The embedded videos do not set cookies themselves and can be played with no cookies set.

Disclaimer

We hope you find this content useful. Please remember that it’s intended as general information only. It’s not legal advice.

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